Warranty

 

For functionality, every purchase from Quick Ship Electronics comes with a free 1 year warranty, effective from the date of delivery. If a problem occurs, we are happy to help you. Please contact us with a detailed description of the issue so we can assist.

We will create a Return Merchandise Authorization (RMA) so our technicians can review the issue and attempt to repair it. If they are unable to repair the item, and the damage is confirmed not due to abuse (this includes and not limited to a cracked screen and water damage) we can offer an exchange. 

Turnaround time once the non-working item is received is 2-4 business days, depending on the issue or the extent of testing required. 

Please see our terms and conditions here.
Akko Logo

AKKO Device Protection (Requires add-on purchase)

About AKKO
AKKO is a best-in-class device protection company that is on the forefront of creating the best experience in the industry. AKKO’s customer-first mindset has rewarded them the top ratings by Trustpilot from their customers.

  • Highest rated device protection company in the industry by Trustpilot
  • Highest rate claims experience
  • Comprehensive and transparent protection
  • Fully digital claims experience enabling a customer to file claims within seconds
  • Thousands of vetted local repair shops, nationwide, broadest of any provider

1 Year Coverage:

  • Accidental Damage (from handling) – unintentional and accidental damage from handling during normal use.

2 Year Coverage:

  • Accidental Damage (from handling) – unintentional and accidental damage from handling during normal use.
  • Mechanical breakdowns due to normal wear and tear.

What is the process for filing a claim?

If you need to file a claim, login to your account on our partner AKKO’s website by visiting:
https://app.getAKKO.com/login

Use your cell phone number registered to your plan to login to your account. You’ll then click “Items” and go to the items page to add the item that was affected, then go to the claims page by clicking “claims” and then click “file new claim” to file a claim on the item. The team at AKKO will then reach out to you via email to help you with your repair/replacement.